Contact us

  • Support

    For product transportation and return/exchange issues:

    Onlineshopservice@deye.com.cn

  • Tech Support

    For products technology questions:

    service@deye.com.cn

  • Whatsapp

    +86 18917678666

  • FAQ

    Already purchased and have a question about your product? Try our FAQs.

  • Returns

    We understand things don't always work out. Visit our returns pages for more.

  • Shipping

    Want to track your order, or get an idea how long delivery may take or see our policy?

Get in touch

We're available 24/7 to assist. Just let us know what we can help you with and we'll do our best.

We'll aim to get back to you within 24 hours.